Gmail and Internet Explorer error?

My Gmail opens fine but my sister (in a different state) is having a MAJOR prob.

Gmail allows her to sign in but once her Inbox opens, she gets an Internet Explorer error msg box saying IE has to shut down, she can close the box, send report, or cancel. No matter what she selects, her browser closes. She e-mailed Gmail from a seperate acct. and they told her to empty her cache, change her security settings to "low," empty temp files, and reboot. Didn't help.

I can open her e-mail at my house but she can't on her computer so it seems there's something not jibing betw. Internet Explorer and the Gmail program.

Oh, NO other browsers/e-mail programs give her error msgs. and no one else in the house can open their Gmail accounts either.

We're not computer illiterate so save your "reboot" and "turn off caps lock" answers.

Thanks!

Gmail and Internet Explorer error?windows 95

There may be an error in scripting in your IE browser that is conflicting how gmail is loaded up. Have you tried reinstalling your IE or upgrading to a newer version? Other than that, I have no clue as to what maybe the problem.

Gmail and Internet Explorer error?download ie internet explorerI wish I could have been more help though. :) I hope you find the problem and get it fixed. :) Thank you for picking my answer as the best one. Report It


Does she try to log into gmail using the bookmark to gmail?

She needs to clean her cache one more time. Go to tools then internet options and delete temporarily files. Then delete the gmail bookmark and just type into the address bar http://www.gmail.com and tell her to log in. Its possible that the link she is using is using an old caching system for authenticating her login so she needs to manually go to gmail instead.